Your Privacy Is a Core Commitment at fj66

1. Introduction

This Privacy Policy ("Policy") describes how fj66 ("fj66", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of users ("you", "your") who access or use the online betting and casino platform operated at https://fj66.io ("the Platform"). This Policy forms an integral part of our Terms & Conditions and should be read in conjunction with that document.

fj66 is committed to protecting the privacy and security of every player who uses our Platform. We recognise that the personal data you entrust to us is sensitive, and we take our obligations as a data controller seriously. We process your data only for lawful, specified, and transparent purposes, and we will never exploit your personal information for purposes beyond those described in this Policy.

By registering an account on fj66, making a deposit, or using any feature of the Platform, you acknowledge that you have read this Policy in full and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the Platform and should contact us at [email protected] to arrange account closure.

2. Data Controller

For the purposes of applicable data protection law, fj66 is the data controller in respect of all personal data collected through the Platform. As data controller, fj66 determines the purposes and means by which your personal data is processed. Where fj66 engages third-party service providers to process data on its behalf, those providers act as data processors under written agreements that require them to process your data solely in accordance with fj66's instructions and to maintain appropriate security standards.

If you have any questions about this Policy, wish to exercise any of your data rights, or wish to raise a complaint about how your personal data has been handled, you may contact us using the details provided in Section 15 of this Policy.

3. Data We Collect

fj66 collects personal data through several channels. The categories of data we collect, and the circumstances in which we collect them, are set out below.

3.1 Data You Provide Directly

• Registration data: Full legal name, date of birth, residential address in Bangladesh (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or other), email address, and mobile phone number.
• Identity verification (KYC) data: Copies of government-issued identification such as your National Identity Card (NID), passport, or driving licence; proof of address documents; and details of your registered payment method for anti-money-laundering compliance.
• Payment data: Mobile wallet account identifiers (bKash, Nagad, Rocket, Upay) and card details (Visa, Mastercard) used to make deposits or receive withdrawals. Full card numbers are not stored by fj66; card processing is handled by PCI-DSS compliant payment processors.
• Communications data: The content of messages you send to our customer support team via email, including any attachments or screenshots you provide.
• Responsible gaming data: Self-exclusion requests, deposit limit settings, cooling-off period requests, and any disclosures you make to our responsible gaming team regarding problem gambling behaviour.

3.2 Data Collected Automatically

• Technical data: IP address, browser type and version, operating system, device type, screen resolution, and referring URL.
• Usage data: Pages visited on the Platform, time spent on each page, click paths, search queries entered, games played, bets placed, and session duration.
• Transaction data: Records of all deposits, withdrawals, bonus claims, wagers placed, game outcomes, and account balance changes.
• Cookie data: Information stored in browser cookies and similar technologies as described in Section 7 of this Policy.

The following table summarises the key data categories, their collection source, and their primary purpose:

4. How We Use Your Data

fj66 uses the personal data it collects for the following specific and lawful purposes:

• Account registration and management: To create your fj66 account, verify your identity and age (21+ requirement), maintain accurate account records, and communicate important account notifications to you.
• Payment processing: To process deposits from and withdrawals to your registered bKash, Nagad, Rocket, Upay, Visa, or Mastercard accounts, and to maintain accurate transaction records for your account history.
• KYC and fraud prevention: To verify your identity documents, detect and prevent fraudulent activity, money laundering, and match fixing, and to comply with our anti-money-laundering obligations.
• Platform delivery and improvement: To operate the games, betting markets, and features available on the Platform, to diagnose and fix technical issues, and to improve the overall user experience based on aggregated usage analytics.
• Customer support: To respond to your enquiries, process complaints, and resolve disputes regarding betting outcomes, payments, or account matters.
• Responsible gaming: To monitor account activity for indicators of problem gambling behaviour, enforce self-exclusion and deposit limit settings, and proactively reach out to players who may require support.
• Marketing communications: To send you information about promotions, bonuses, and new features that may be relevant to you — but only where you have explicitly opted in to receive such communications. You may opt out at any time by contacting [email protected].
• Legal and regulatory compliance: To comply with applicable laws, respond to lawful requests from regulatory authorities or law enforcement agencies, and to exercise or defend fj66's legal rights.

5. Legal Basis for Processing

fj66 processes your personal data only where a valid legal basis exists. The legal bases we rely on for the key processing activities described in this Policy are as follows:

• Contractual necessity: The majority of our data processing is necessary to perform the contract between fj66 and you — specifically, to operate your account, process payments, and deliver the betting and gaming services you have requested. Without this processing, we would be unable to provide the Platform to you.
• Legal obligation: We are required by applicable law to collect and retain certain personal data, including identity verification documents for KYC compliance and transaction records for anti-money-laundering purposes. Processing in this category is mandatory and cannot be opted out of without closing your account.
• Legitimate interests: We process certain data (such as IP addresses and session data) on the basis of our legitimate interest in maintaining the security and integrity of the Platform, preventing fraud, and improving the quality of our services. We have assessed that these interests are not overridden by your rights and freedoms.
• Consent: Where we send optional marketing communications, we do so only on the basis of your explicit consent. You have the right to withdraw this consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

6. Data Sharing & Disclosure

fj66 does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for the relevant purpose.

• Payment service providers: We share your payment identifiers and transaction data with bKash, Nagad, Rocket, Upay, and our card payment processor solely to facilitate deposits and withdrawals. These providers are contractually required to handle your data securely and in compliance with applicable financial regulations.
• KYC and identity verification partners: Where we use a third-party service to verify your identity documents, that provider receives only the data necessary to complete the verification and is contractually prohibited from using it for any other purpose.
• Game studio providers: When you play a live dealer game or an RNG-based game provided by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, or another studio, limited technical data (such as session tokens) may be shared with the studio to facilitate gameplay. Game studios do not receive your full personal profile.
• IT infrastructure and hosting providers: Our servers and technical infrastructure are maintained by providers who process data on our behalf as data processors under written data processing agreements.
• Legal and regulatory authorities: We may disclose your personal data to law enforcement agencies, financial intelligence units, or other government bodies where we are required to do so by law, court order, or to protect fj66's legal rights. We will notify you of such disclosures where we are legally permitted to do so.
• Business transfers: In the event that fj66 undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the successor entity. We will notify you of any such transfer and the privacy protections that will apply to your data.

7. Cookies & Tracking Technologies

fj66 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies allow the Platform to recognise your device on return visits and to remember your preferences and session state.

The cookies used on fj66 fall into the following categories:

• Strictly necessary cookies: These cookies are essential for the Platform to function. They manage your login session, maintain your account state, and ensure that your betting slip and balance are displayed correctly. These cookies cannot be disabled without breaking core Platform functionality.
• Performance and analytics cookies: These cookies collect anonymised data about how users navigate the Platform — which pages are visited most frequently, where users encounter errors, and how long sessions last. This data is used in aggregate to improve Platform performance and user experience. We do not use this data to identify individual users.
• Functional cookies: These cookies remember your preferences, such as your preferred language or display settings, so that you do not need to reconfigure the Platform on each visit.
• Security cookies: These cookies support our fraud detection and security systems by identifying unusual patterns of behaviour that may indicate unauthorised access attempts or automated bot activity.

You may control cookie settings through your browser's privacy or settings menu. Please note that disabling strictly necessary cookies will impair your ability to log in to and use the Platform. Disabling other cookie categories will not affect your access but may reduce personalisation and the quality of your experience.

8. Data Security

fj66 takes the security of your personal data seriously and maintains a comprehensive set of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, alteration, or disclosure.

• Encryption in transit: All data transmitted between your browser and the fj66 Platform is encrypted using Transport Layer Security (TLS) with a minimum of 256-bit AES encryption. Our SSL certificate is regularly renewed and monitored for validity.
• Encryption at rest: Personal data stored in our databases — including identity documents and payment identifiers — is encrypted at rest using industry-standard encryption algorithms.
• Access controls: Access to personal data within fj66's systems is restricted to employees and contractors who have a genuine need to access it in the course of their duties. Access rights are reviewed regularly and revoked immediately upon change of role or departure.
• Security monitoring: fj66's systems are continuously monitored for unusual activity, potential intrusion attempts, and signs of data breach. Automated alerts are configured to notify our security team of anomalous events in real time.
• Penetration testing: We conduct periodic penetration testing and security audits of our Platform infrastructure to identify and remediate vulnerabilities before they can be exploited.
• Staff training: All fj66 employees with access to personal data receive regular training on data security practices, phishing awareness, and their obligations under this Privacy Policy.

9. Data Retention

fj66 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply to the key categories of personal data we hold:

When the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. Anonymised aggregate data (for example, statistical analytics about Platform usage) may be retained indefinitely as it no longer constitutes personal data.

If you close your fj66 account, we will cease active use of your personal data immediately. However, certain categories of data will be retained for the periods set out above in order to meet our legal obligations. We will inform you of the specific data retained and the reason for retention upon request.

10. Your Rights

Subject to applicable law, you have the following rights in respect of the personal data fj66 holds about you. To exercise any of these rights, please contact us at [email protected] with the subject line PRIVACY REQUEST, specifying the right you wish to exercise and providing sufficient information for us to verify your identity.

• Right of access: You have the right to request a copy of the personal data fj66 holds about you. We will respond to access requests within 30 days of receipt. The information will be provided in a structured, commonly used, and machine-readable format where technically feasible.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. We will action rectification requests promptly and notify any third parties to whom the incorrect data has been disclosed where it is feasible to do so.
• Right to erasure: In certain circumstances, you have the right to request that we delete the personal data we hold about you. This right is not absolute — we may be required to retain certain data to comply with legal obligations, and we will inform you if any such obligation applies. Where no legal basis for retention exists, we will delete your data promptly upon receipt of a valid erasure request.
• Right to restriction of processing: You may request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have disputed is being verified, or where you have objected to processing based on legitimate interests and we are assessing whether our interests override yours.
• Right to data portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
• Right to object: You have the right to object at any time to processing of your personal data that is based on fj66's legitimate interests. You also have an absolute right to object to the use of your personal data for direct marketing purposes, which we will honour immediately upon receipt of your objection.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

11. Children & Minors

fj66 is an online gambling platform strictly intended for adults aged 21 years and over. We do not knowingly collect personal data from any person under the age of 21. Our registration process includes an age verification step, and we conduct KYC checks to confirm the age of all registered players.

If you are under 21 years of age, you must not attempt to register an account or use any feature of the Platform. If you are the parent or guardian of a minor and you believe that the minor has submitted personal data to fj66, please contact us immediately at [email protected]. We will investigate and, where confirmed, delete all data associated with the minor's account without delay.

We encourage all fj66 players who share devices with minors to use device-level parental controls and to ensure that their fj66 account credentials are not accessible to children. For additional guidance on responsible gaming and protecting minors, please visit our Responsible Gaming page.

12. Third-Party Links

The fj66 Platform may contain links to third-party websites, including the websites of game studios, payment providers, and sports data providers. These links are provided for your convenience and informational purposes only. fj66 does not operate or control these third-party websites, and this Privacy Policy does not apply to them.

When you follow a link to a third-party website, that website's own privacy policy will govern the collection and use of your personal data. fj66 has no responsibility or liability for the privacy practices of any third-party website. We encourage you to review the privacy policy of any third-party website before submitting personal data to it.

The presence of a link to a third-party website on the fj66 Platform does not constitute an endorsement of that website, its content, or its privacy practices by fj66.

13. International Data Transfers

fj66 primarily operates its Platform for users in Bangladesh. However, some of the third-party service providers we use — including game studio technology providers and IT infrastructure partners — may process personal data on servers located outside of Bangladesh.

Where personal data is transferred to a country that does not provide an equivalent level of data protection to that available in Bangladesh, fj66 will ensure that appropriate safeguards are in place to protect your data. These safeguards may include:

• Contractual clauses requiring the recipient to protect your data to the same standard as fj66;
• Technical measures such as end-to-end encryption so that the data recipient cannot access unencrypted personal data;
• Restricting the categories of personal data transferred to the minimum necessary for the service being provided by the recipient.

If you would like more information about the international transfers fj66 conducts and the safeguards in place, please contact us at [email protected].

14. Policy Amendments

fj66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to the Platform. When material changes are made to this Policy, we will notify registered users via the email address on file at least seven (7) days before the changes take effect. The updated Policy will be published at https://fj66.io/privacy-policy with a revised effective date at the top of the document.

We encourage you to review this Policy periodically to stay informed about how fj66 protects your data. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree with any changes, you should stop using the Platform and may request account closure by contacting [email protected].

For non-material changes — such as minor corrections of typographical errors or clarifications that do not alter the substance of how we process your data — we may update the Policy without providing advance notice, though the effective date on the document will always be updated to reflect the revision.

15. Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a complaint about how fj66 has handled your personal data, please contact our data protection team using the details below:

• Email: [email protected]
• Subject line for privacy requests: PRIVACY REQUEST
• Subject line for data breach reports: URGENT: Data Security
• Response time: Acknowledgement within 5 business days; substantive response within 30 calendar days
• Support hours: 24 hours a day, 7 days a week, 365 days a year
• Time zone: Bangladesh Standard Time (BST, UTC+6)

We take all privacy complaints seriously and will investigate your concern thoroughly. If you are not satisfied with fj66's response to your complaint, you may have the right to escalate the matter to the relevant data protection or regulatory authority in your jurisdiction.